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About Us
We are a small airsoft company set up by enthusiasts looking to offer a low cost online shop specialising in magazines, affordable tactical equipment and various specialised items. If you want a product that is similar to the type of product we sell (for example, a KSC USP magazine) please do not hesitate to contact us and we will usually be able to obtain what you wanted at a great price. If we can source the product we can usually have it delivered to you within two weeks. We aim to be the lowest priced UK based company for all the products we sell, especially with magazines and high quality tactical kit. We offer many special deals on items and package deals on tactical gear, making high quality replica loadouts affordable.

Payment
We use the Paypal shopping system but this accepts both payments by Paypal transfer and by using any major credit/debit card (Visa/Mastercard/Maestro/Solo). Just follow the link on the checkout page for those without Paypal account and you can pay by card. We do accept cheques and cash, but we must wait for cheques to clear and cash is sent at your own risk. If you would like to pay by cash or cheque, please email us with your desired order, and we will respond with instructions on where to send payment.

Faulty/Broken/Incorrect products
If you receive any faulty or broken products please contact us as soon as recieving them, and we will advise you on where to return them to. If defective items are returned using a registered and insured service, with all original packaging, subject to our confirmation previous to sending the item, we will refund your postage costs. A fix, full refund or replacement product will be arranged and we will try our best to rectify any problem. This is only applicable if the product was broken or faulty on arrival. If you decide that you do not want the product within one week of arrival, it can be returned to us, either to exchange for an alternative product or to receive store credit. The product should be in the same condition as it arrived to you in and with the original packaging. We will not refund any postage costs. It should be noted that we do not offer refunds for items ordered in specifically for the customer (that is items not on the website, ACU uniforms and non-Proud tactical gear) unless we explicitly state otherwise.

International Orders The WebSite is currently only configured for orders to UK addresses and some destinations in Europe. We can ship to the USA and the rest of the world, but please contact us. Please email us for more details, if required.

Postage
Postage is based on the weight of your items, but you have a choice of services. Royal Mail Special Delivery is the service we use within the UK and Royal Mail Airsure, Airmail or Signed For abroad. Royal Mail Special Delivery is our preferred form of mail with tracking and guaranteed arrival on the day after dispatch. We only offer these insured and guaranteed services as they cover all parties for item loss and ensure rapid product arrival to the customer. If your order is very large and outside of the limit of our postal price calculator, we may contact you for additional postal charges before proceeding with your order. Airsure is an insured international service insured up to £500, insuring against potential loss. We endeavour to dispatch your order as soon as possible. In most cases your order will be dispatched on the next working day from it being ordered providing it is in stock.

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